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SALES CLOUD® / SERVICE CLOUD®
ONE PART IMAGINATION. THREE PARTS ELBOW GREASE.
It's one thing to buy Salesforce for your business, but it's an entirely different thing to build it in a way that truly helps your team be the best version of itself. That's where we come in. We have your back when it comes to building a well conceived plan with the most versatile sales, marketing, and service platform you can use.
SALES CLOUD – YOUR SALES TEAM'S BEST FRIEND.
FULLY CUSTOMIZABLE
We build a system that works for your unique business and workflows.
SIMPLIFY INTERACTIONS
Automate tasks and simplify the way your sales team interacts with the customer.
DATA. DATA. DATA.
Build, analyze, and measure data the right way by pulling reports that make sense.
SERVICE CLOUD – LIGHT SPEED SUPPORT. SUPER HAPPY CUSTOMER.
WHY SERVICE CLOUD?
Your customers' journey doesn't end when the sale is final. Your customer will be interacting with your brand for the foreseeable future, which means when they have questions about your product, you want to have the answers now. Companies can be made or broken at the customer service level, so having all of the support tools available in many formats, anytime, and on any device is paramount to resolving issues immediately.
WE BUILD IT WITH CARE
As your dedicated Salesforce Partner, we want to see you succeed in this area, so we take a very regimented approach to constructing a system that communicates with your customers in whatever way suits them, from chat sessions to phone calls to interacting on Social Media. With skillful planning, we can design the proper way to handle all your customer related interactions and service calls.
That's why we're here. It can be a daunting task knowing what questions to ask, what issues to address, and what processes to replace, but we've been through this a lot. We have the experience to help guide you through the process so you can make informed decisions every step of the way.
WITH A GREAT STRATEGY AND THOUGHTFUL IMPLEMENTATION, YOUR TEAM WILL GET
Unique Workflows | Simplified Tasks | Only the right info | Key Insights |
A good reputation | Customer Satisfaction | Ready for any scenario | Info at their fingertips |
ARE YOU READY?
As an experienced Salesforce Partner, we go through a rigorous education and testing process so we know how to approach your business needs in a straightforward, deliberate manner. We listen, we execute, and we refine.